Frequently Asked Questions
How will I receive my purchased Wix template?
If you purchased a Wix website template, then you'll need to wait 24 hours for us to initiate the transfer to your Wix account. You will, however, receive your matching Canva templates (if any) immediately upon purchase.
How will I receive my purchased Shopify Template?
Upon purchase, you will be provided with a Shopify theme ZIP file. All that you'd need to do is install this zip file in your own Shopify store (step by step video tutorial will be provided!)
How will I receive my Canva Templates?
Upon purchase, you will receive a PDF containing links to your purchased Canva Templates.
What if I get stuck somewhere?
No worries! Reach out to us via our contact page or email us on the address provided in the footer, and we'll assist you with whatever issue you might be dealing with!:) Your satisfaction is extremely important to us<3
Do you offer refunds?
Due to the digital nature of our products, we currently do not offer refunds. However, if you get stuck anywhere, we're more than happy to assist you!:)